FAQ

Yes. All pins on our site are ©Disney pins, and are tradable like any copyrighted Disney pin.
All pins selling in our site are copyrighted Disney pins. Each pin does carry the "©Disney" stamp at the back. They are tradable all around different Disney parks. So far from the feedback of our buyers, no one has notified us that they could not trade pins purchased from us.
None of our pins are Bertoni, ProPin or Sedesma pins. Most of the pins we are selling are released from the Hong Kong Disneyland. For more information about Bertoni, ProPin or Sedesma pins, please refer to the "Jerry Leigh, Bertoni, ProPin and Sedesma Pins" section in other FAQ.
Scrapper pins are illegally-made overruns of real Disney pins. Counterfeits and bootlegs are pins created using the Disney characters, sometimes in different poses but sometimes trying to copy rare pins. You need to study photo databases like Pinpics to get to know what pins are counterfeit and which aren't. Use common sense reasoning is one of the ways to spot out counterfeits: Disney's characters like Ariel, Tinker Bell or Jessica Rabbit will always NOT take near pornographic poses.
We ship daily from Monday to Friday, except public holidays. In most cases, we ship items out in the next working day. Please refer to the "About Us" section for details of Public Holidays and Seller's Vacation days. For instance, item(s) deliver to the Uinted States or UK will take 7-14 days from the post date. It may take shorter or longer days depending on the frieght schedule.
Sorry, we only accept Paypal as only means of payment at this moment. However, local (i.e. Hong Kong & Macau) buyers can make payment by ATM transfer. Please email seller for arrangement. *** Local buyer please note: we do NOT offer face-to-face transaction. All purchases will only be sent by MAIL.***
Disney licenses companies to create pins outside their parks.This may lead to confusion. Jerry Leigh You may find that there are pins available for sales in Walmart, Kohl, Macy or Old Navy. These pins are probably produced by Jerry Leigh. Jerry Leigh is licensed by Disney to produce Disney clothing, pins, towels and other Disney items for fans outside the main Disney Parks. The pins produced by Jerry Leigh contain a Disney copyright and are fully tradable in the Disney parks. Bertoni Also known as G.D.E. Bertoni, the world-famous maker of the World Cup soccer trophies for decades. Starting from 1980s and during 1990s, they were the official Disney pin licensee for Italy. They produced about 100 different Disney designs. The quality ranged from extremely good to fair. Bertoni pins are also tradeable in Disney parks. Propin ProPin was the official Disney pins licensee for Germany from 1995 through 2000, creating over 250 designs including 20 or more 9-pin collections. The forte of Propin was their using of many colours on their small pins. The details of their pins are very stunning. Propins are all tradeable in Disney parks. Sedesma Sedesma pin are sold everywhere in Spain, including grocery stores. So some people think Sedesma pins are cheaper quality pins. In fact, most Cast Members are taking these in trade. They are being permitted at the parks without problem.
Yes, Disney images and Disney pins shown in this website are copyright © Disney. All other trademarks are the property of their respective holders. Some of the pin description in this site are coming from PinPics (pinpics.com). Pin photos in this site are taken from the owner of this site. Visitors/guests are not permitted to use the photos without owner's permission.
Yes, shipping fee is not yet calculated in the first checkout page, however, after you entered your shipping address, it will be shown in the next page. In fact, shipping fee is also listed in the product page.
Yes, we do. We only charge basic Shipping & Handling fee. We do not charge additional shipping fee for further purchases. Please contact us if you encountered problems.
Yes, you can return an item in the condition it was received if you change your mind. We refund the item price only. Shipping & handling fee is non-refundable. Return must be sent by Registered mail (or any Signature Required mail with online tracking) within 14 days. Buyer pays the return shipping cost.
Yes, we do accept local purchase to Hong Kong residents. However, we do not shop/face to face pick up. We only provide mail delivery via Registered Mail by the Hong Kong Post.
Yes, for local transaction (including Macau), we do accept HKD as settlement currency. Currency rate is USD$1=HKD$7.8. You may paid via ATM Transfer or Paypal. Please note that we do not offer discount on the Shipping Fee (i.e. same to USA/UK). Please contact Seller for details.
All purchased items are packed carefully and sent through the Hong Kong Post. All orders are sent using ePacket (to US) or Registered Airmail to the rest of the world. This delivery method is relatively economic and secure as it requires Signature of the Addressee. We will also provide Tracking No. to buyers. Tracking information will be uploaded to Paypal. You may click into your Paypal payment record to get the information. You may also click into the Hong Kong Post website and enter the Tracking no. for the delivery status (http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp).